P R O FILE Expertise in Client Acquisition and satisfaction, along with up-selling, branding and marketing of products. Career objective is to grow with leading organization and work along with team management, project management and customer management C A R EER SUMMA R Y Operations Manager Zappfresh 06/2019-10/2019 Managing and Supporting overall process in Delhi/NCR Planning and Coordination, Inventory Management Handling escalated issues and coordinating with CRM team for getting resolved on priority Monitoring and Supporting real time order management Sales Manager Zomato 04/2018-05/2019 Client Acquisition and Client Relationship Management Executing plans and achieving monthly targets Promotional Activities, Brand awareness of restaurants Tracking rejections trends, working on rejection cases and increasing CSAT Handling fraudulent Cases, effectively handled CRM queries and providing timely resolutions Focussing growth of business and new customer acquisitions Preparing trackers for analysis Monitoring and reporting on effectiveness of campaigns Best Performer on attaining Maximum Customer Satisfaction Social Media Executive Confluo 10/2015-12/2016 Digital Media - Promotion of business SMM, Blog Submission, Email Marketing Email Database, Fetching email for database Keyword research and Google Analytics S K I L LS SUMMA R Y Customer Retention Product Management Process Management Digital Marketing White Board Animation Database Management
Madison, WI, USA
I love making SAAS software. I've shipped in-house SAAS software for VC firms and B2B, my most recent project is unitdemand.com -- check it out. I'd love to bring my code to your organization. I can work the whole stack.
Here's my Github , feel free to reach out to me at email@example.com
Remote is preferred.
Director of eCommerce
San Diego, CA, USA
I have 8 years of experience working in the digital space, from developing apps, building e-commerce sites to expanding your digital reach. I have worked with all business types from small businesses, setting up their email, website, & social presence to large well-established businesses, bringing new ideas to help expand their digital reach.
Customer/Partner Success Manager
Allison Park, PA, US
Chicago, Illinois, US
London, Ontario, CA
Coming from a combined sales and marketing role, I have an abundance of experience and confidence communicating with clients by phone and email, designing email campaigns, collecting data, and analysing sales to foster meaningful relationships. I also warm up to new softwares quickly.
I'm convinced my versatility would be highly valuable in any role and I'd be interested in speaking with you.
Thank you for your consideration and I look forward to hearing from you,
eCommerce Specialist / Shopify Expert
Cleveland, OH, USA
SKILLS Well-versed in eCommerce strategies and platforms. Very comfortable with listing, optimizing, and integrating online marketplaces like Amazon, eBay, Sears, etc. Also experienced in eCommerce web design and management using HTML/CSS, WooCommerce, Shopify, Squarespace, Wordpress, BigCommerce, and more.
New York, NY, USA
Results-driven Business Developer with a passion for e-comm technology, trends, making connections and closing deals. Driven by the excitement of collaborating with clients to achieve great things and push the e-comm experience one project at a time.
Customer Success Manager
Austin, TX, US
My name is Nora, I live in Austin, Texas. I was recently working at RigUp and they had to cut their workforce by about 25% due to oil and gas markets. I have a background in inside sales and marketing/project management. I am looking for available positions in Austin, TX. Please reach out if you have any questions!
Head of Product / Senior Product Manager
I am a technical marketer and product strategist. I’ve worked for and with some of the largest eCommerce companies in Arkansas. I was a core part of the team at Country Outfitter that created a $100m online boot company on the backbone of Facebook. There, I sat between 20+ devs and designers and translated the needs of the C-Suite into actionable projects. After leaving Country Outfitter with CEO John James, I co-founded Hayseed Ventures. At Hayseed Ventures, I mentored and served as CTO for 13+ startups and met with over 300 entrepreneurs. Hayseed created over 170+ jobs and has seen follow-on raises and exits of its portfolio companies. Now, I direct product and strategy at Engine, an eCommerce platform built for growing brands. At Engine, I have spearheaded the creation and product direction of an entirely new eCommerce platform. From the customer-facing cart storefront, intuitive admin to product creation, I've lead teams to develop and create a market-ready, sales increasing platform used by multiple brands and a few household names. I have the unique perspective of a technical background but a passion for marketing and user experience. I've built and honed these skills by working as a developer, a project manager, serving as a CTO and building an agency from the ground up. Now, I'm working on a SaaS platform. I intimately understand the needs of clients and can relate these to a development team. Translating business needs into technical requirements is my specialty. I bridge the gap between stakeholders and developers, helping to iron out requirements, assess scope and then track the projects through to completion. I'm passionate about developer-stakeholder communication, agile tools and creative solutions to tough problems. I love making connections between people and teams. Fluid communication and finding middle ground solutions that favor the user is my specialty. I have a varied array of skills that run the gamut from agile product management, user experience flows, user persona creation, software architecture, social media planning and strategy, software development and client-facing consulting. I'm well versed in email marketing, paid social advertising as well as SEO and organic social advertising. Working across the board for several e-commerce companies has helped me round out my skills to be an e-commerce expert.
Senior Project Manager
San Diego, CA, USA
Project management/delivery professional with 7+ years of experience leading creative and digital initiatives for small business, enterprise and high profile businesses in addition to implementing efficiency- and profit-driving process optimizations.
Lead QA Engineer/ Scrum Master
Oceanside, CA, 92056, US
• Over 6 years of QA experience with 4+ for e-commerce sites. • 2 Years' Experience leading team in organization and project timelines. • Experience with Jira, Rally, SFCC (demandware), New Relic, Magento, Confluence, ProductsUp, Saucelabs, Sql Server management Studios. • Selenium, Java, Java Script, APIs, Server Maintenance, Visio, Excel, SQL, backend testing, A/B test, Google Tag Manager, Google Analytics, SEO optimization, ADA optimization • Scrum Master- ran all Scrum related meetings. Working knowledge Scrum/Agile methodologies • Worked closely with Development, Devops, Project Managers, Arhitects, DTC directors • Over 4 years of sales and administrative experience • Great communications skills; fluent in English, Portuguese and experienced with Spanish • Great problem solver, critical thinker, time management and detail oriented
E-commerce Marketing Manager
Senior Director or VP of E-Commerce and Digital Marketing
Orange County, CA, USA
Highly creative and data driven Digital Brand Strategic Leader with extensive experience in design, product, digital marketing, and e-commerce. Successful track record of developing digital strategies, breaking down complex business ideas and delivering technology solutions. Exceptional collaborative and interpersonal skills; able to build exceptional rapport with executive key stakeholders, driving successful product life cycles and collaborating with engineers, designers, data analysts, and site operators. Excel within fast paced and deadline-driven environments in a matrix organization.
Managed global brands for E-Commerce and Digital Marketing Strategy for B2B and DTC with a portfolio of $110M, wholesale up to $350M and verticals up to $600M.
Agency Brand List : Joe's Jeans, Spyder, The Frye Company, Aquatalia, Katy Perry Collections, Tretorn, Ben Sherman, Body Glove, Milly, TahariASL, JNCO, Hockey Canada, Life's a Beach, Reyn Spooner, Juicy Couture, Brookstone, and more
In-House Brand List : DSTLD, Old Navy, Liz Claiborne, launched Nautica Jeans with John Varvatos, and more
Freelance Brand List : Koji Tatsuno, Ted Lapidus, Oro Los Angeles, Brooks Brothers, Calvin Klein, and more
Platforms : Wordpress / Woo Commerce, Magento, Shopify Plus
Project Management : Asana, Basecamp, Workfront, Slack, Jira, Trello, Hubspot
ESP : Mailchimp, Klaviyo, Cordial
SMS/MMS : Postscript, Attentive
AB testing, CRM & AI Personalization : Unbounce, Springbot, Google Optimize, Nosto
Loyalty : Swell, Loyalty Lion
Display & Retargeting : Criteo, Adroll, Google Display Network
Performance : Adwords, Google Shopping, FB/IG
Analytics : Tableau, Adobe Analytics, Google Analytics, Glew.io
SEO : Brightedge, Search Console