Director, Online Sales
Fort Lauderdale, FL, US
Core Competencies: Category Management, Digital Merchandising, Assortment Management, P&L Ownership, eCommerce, Digital Marketing Strategy, Cost/Contract Negotiation
San Diego, CA, USA
Accomplished, enthusiastic, and analytical operations professional with analysis, process & project management skills. Sharp verbal and written communicator with a strong management skill set, critical thinking, problem solving, and vendor relations experience with over 6+ years supply chain, logistics, and operations exposure.
Head of Product / Senior Product Manager
I am a technical marketer and product strategist. I’ve worked for and with some of the largest eCommerce companies in Arkansas. I was a core part of the team at Country Outfitter that created a $100m online boot company on the backbone of Facebook. There, I sat between 20+ devs and designers and translated the needs of the C-Suite into actionable projects. After leaving Country Outfitter with CEO John James, I co-founded Hayseed Ventures. At Hayseed Ventures, I mentored and served as CTO for 13+ startups and met with over 300 entrepreneurs. Hayseed created over 170+ jobs and has seen follow-on raises and exits of its portfolio companies. Now, I direct product and strategy at Engine, an eCommerce platform built for growing brands. At Engine, I have spearheaded the creation and product direction of an entirely new eCommerce platform. From the customer-facing cart storefront, intuitive admin to product creation, I've lead teams to develop and create a market-ready, sales increasing platform used by multiple brands and a few household names. I have the unique perspective of a technical background but a passion for marketing and user experience. I've built and honed these skills by working as a developer, a project manager, serving as a CTO and building an agency from the ground up. Now, I'm working on a SaaS platform. I intimately understand the needs of clients and can relate these to a development team. Translating business needs into technical requirements is my specialty. I bridge the gap between stakeholders and developers, helping to iron out requirements, assess scope and then track the projects through to completion. I'm passionate about developer-stakeholder communication, agile tools and creative solutions to tough problems. I love making connections between people and teams. Fluid communication and finding middle ground solutions that favor the user is my specialty. I have a varied array of skills that run the gamut from agile product management, user experience flows, user persona creation, software architecture, social media planning and strategy, software development and client-facing consulting. I'm well versed in email marketing, paid social advertising as well as SEO and organic social advertising. Working across the board for several e-commerce companies has helped me round out my skills to be an e-commerce expert.
Customer Success Manager
Phoenix, AZ, USA
Accomplished, driven, and educated professional with 12+ years of extensive administrative and management experience in a variety of industries. Leveraging vast project planning and development expertise with state-of-the-art administrative strategies for organizational growth and sustainability through outstanding customer service, sales operation management, growth strategies development, strategic implementation of business development plans, marketing campaigns development, market research, and nurturing client relationships. Expert in utilizing out-of-box techniques to analyze and identify potential key clients, grow client base, and close new business opportunities. Skilled at communicating ideas and presenting results to superior managements, collaborating and working in a cross-functional business team and building business relationships that foster client satisfaction and retention. SKILLS AND HIGHLIGHTS • Microsoft Office Suites • Salesforce • Creating Displays • Program Development • Oracle • Forecasting Trends • Social Media Marketing • Negotiation • Adobe Creative Suites • Payroll • Planograms • Analytical Skills • Scheduling • Inventory Management • Interpersonal Skills • Recruiting • Team Building and • Communication Skills • Proposal Writing Development • Detail Oriented • Oral Presentations • Analyzing Sales Data • Computer Competency • Outreach Coordination • Tracking Key Metrics • Problem-Solving • Planning and Executing Projects • Building End Caps