27 resumes found

P R O FILE Expertise in Client Acquisition and satisfaction, along with up-selling, branding and marketing of products. Career objective is to grow with leading organization and work along with team management, project management and customer management C A R EER SUMMA R Y Operations Manager Zappfresh 06/2019-10/2019 Managing and Supporting overall process in Delhi/NCR Planning and Coordination, Inventory Management Handling escalated issues and coordinating with CRM team for getting resolved on priority Monitoring and Supporting real time order management Sales Manager Zomato 04/2018-05/2019 Client Acquisition and Client Relationship Management Executing plans and achieving monthly targets Promotional Activities, Brand awareness of restaurants Tracking rejections trends, working on rejection cases and increasing CSAT Handling fraudulent Cases, effectively handled CRM queries and providing timely resolutions Focussing growth of business and new customer acquisitions Preparing trackers for analysis Monitoring and reporting on effectiveness of campaigns Best Performer on attaining Maximum Customer Satisfaction Social Media Executive Confluo 10/2015-12/2016 Digital Media - Promotion of business SMM, Blog Submission, Email Marketing Email Database, Fetching email for database Keyword research and Google Analytics S K I L LS SUMMA R Y Customer Retention Product Management Process Management Digital Marketing White Board Animation Database Management

Obtain a responsible and challenging position within your company that will allow me to learn new technics and skills while utilizing my previous experiences to improve beyond my abilities currently, and also to build a strong business relationship with the company and clients; and exceed expectations to excel within the company. SKILLS AND ABILITIES • Proficient typist and encoder • Has knowledge in Value Added Services Provider (VASP) in Import Manifest and Customs Decleration. • Has basic and advanced knowledge in operating office applications (word, power point, excel, adobe photoshop) • Flexible, intrinsically motivated and hard- working • Exceptional communicator in both written and oral forms of expression (English and Filipino) • Willing to work in different on any shifts and holidays • Has knowledge in Cargowise (Certified Cargowise Expert)

Strategic Alliances, Sales & Account Management: $6.2M in SAAS Revenue

I have 8 years of experience working in the digital space, from developing apps, building e-commerce sites to expanding your digital reach. I have worked with all business types from small businesses, setting up their email, website, & social presence to large well-established businesses, bringing new ideas to help expand their digital reach.

Pssssst! HEY YOU!.. yeah you. 👀 The one scrolling through these ecommerce profiles. The names Joe. Joe Exotic. And boy do I have an opportunity for you if you click on this profile 👆🏽 YOU DID IT! 🙌🏽 You made it to my profile page. Welcome... Can I Postmate you a coffee while I show you around here? And don't worry, cuz I know what you're thinking. Yes, this profile page is Covid Free 😷 Just don't take my toilet paper while you're here. I'm down to my last roll 🧻 You have no idea how hard it is to get someone's attention around here with all of these great, smart ecommerce candidates that are looking to get hired by your company.  It requires a guy like me to get a little creative and break through the noise. But you're in ecommerce, I don't have to tell you about getting attention from your customers, right?! And now that you're here. And we're alone (since we're on quarantine ya know). I'd like to invite you to check on my actual resume to the right of your screen 👉 It's full of interesting stories and experiences of my career working in SaaS, mobile app development, media, and commerce. A lot of what I'm seeing in commerce is a direct result of what has happened and is happening within the mobile app development space (especially the gaming industry) and SaaS.  And many commerce and SaaS companies have yet to capitalize on some of the strategies and ideas that leading companies will be using this year and beyond.  I'd be happy to have a conversation with your team to share some of these insights on how your company could benefit from them.  So what do you think? Should we set up our second date.. ugh I mean conversation? Feel free to email me or text me (see resume) to set up a time. In the meantime, I'll be here working on this new dance . ✌️

Experienced/passionate brand builder, entrepreneur, marketer, and dot-connector living and working in San Diego, California. Travel, photography, wine, cooking, running, and entertaining for friends/family are just a few of my personal passions. Strategic & Technical Skills: Branding, Business Development/Sales, Client Relationship Management, Creative Direction, Content Strategy, Copywriting, Digital Marketing, Email Marketing, E-commerce, Klaviyo, Lightroom, Paid Media, Photography, Project Management, Partner Marketing, Social Media, Shopify/Shopify Plus, WordPress, Videography

Experienced and results-oriented marketing leader with 14+ years of progressive experience developing and executing marketing campaigns that drive lead generation, retention and increase revenue. Successfully scaled multiple startups from conception. Strong history of success in eCommerce, subscription brands, branding and growth strategies, customer experience, retention marketing, omnichannel marketing. Expertise ● Migrated to a self-serve first platform and implemented retention programs that resulted to a 38% reinvestment rate and 11% • Operational Leadership automatic monthly investment rate within eight months. ● Developed an omnichannel customer experience program that • Strategic Planning resulted to 80-90 CSAT scores and 126% compound monthly growth • Consumer Behaviorist within eight months. • Branding and Competitive Market Planning DIRECTOR OF REVENUE • Campaign Development DiversyFund San Diego, CA 2018 - 2019 • Strategic Partnerships Recruited, supervised, and trained in-house marketing and customer experience • Omnichannel Marketing teams, growing the department from 1 to 8 members. Developed an • Global Ventures omnichannel marketing program including affiliates, partnerships, content and • Cost Reduction social media, automated nurture campaigns, etc. that produced 63% compound • Team Building and Leadership monthly growth (CMGR) in new investors in 2019 with the launch of a new • Staff Development commercial real estate fund. • Data Analysis ● Revamped positioning for our key product line & launched new • Budget Administration customer acquisition programs, contributing to MoM growth up to 350% within the first year of the product launch. WORK EXPERIENCE CONTINUED

I'm an ecommerce and SaaS veteran.  I've been in ecommerce for 16 years and a SaaS executive for 10.  I've taken 2 SaaS ecommerce products to market (Sidecar / Workarea).  I'm a strategic leader, blank canvas problem solver who loves building great teams and products.

Passionate about digital marketing, I keep myself on top of best practices and creative growth solutions by following equally passionate digital marketing podcasters and bloggers. Located in Scottsdale, Arizona, I'm open to full time or contract work.